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Recovery Point Partners with Evolve IP for Their Best-in-Class Microsoft Teams Voice and Contact Center as a Service Solution

July 30, 2021 / Evolve IP

KING OF PRUSSIA, Pa. – July 30, 2021 –Evolve IP, a leading international service provider of Work Anywhere™ solutions, today announced that Recovery Point, a nationwide leader in cloud-based business resilience services, has entered into an agreement with Evolve IP, utilizing their best-in-class Microsoft Teams Voice and Contact Center as a Service solutions.

With more than 40 years of experience in IT resiliency and disaster recovery solutions, and a nationwide reputation for innovation, flexibility, and service excellence, Recovery Point aligns with a diverse set of skills, facilities, and technology to address enterprise hybrid IT and business resilience requirements, in a single, economical solution.

Recovery Point’s partnership with Evolve IP replaces their previous phone system with a robust, enterprise-grade platform that offers more features at considerable savings. Evolve IP moves Recovery Point’s phone system to the cloud and will not only streamline their internal and external communications but also manage costs. Powered by their All-in-One Microsoft Teams and Cisco WebEx Communications Solutions, Evolve IP supports native platform-level integration and hybrid deployments, as well as traditional phone system and call center requirements.

The partnership was facilitated by CXponent’s CEO, Joe Rice. CXponent is a customer-focused provider of IT Sourcing Advisory and Deployment Services for mid-market companies. CXponent collaborated with Recovery Point to assess project risks and financial impact to inform the technology decision. Together, CXponent and Evolve IP made recommendations on potential business improvements and ultimately will be delivering the Microsoft Teams Voice and Contact Center service to Recovery Point.

“The Evolve IP team really listened to what we needed and developed a thoughtful and comprehensive architecture and cost model to help our business,” says Anthony Tuccinardi, Procurement Consultant at Recovery Point. “We’re confident we made the right choice in selecting Evolve IP for our long-term partnership and the growth ahead for Recovery Point.”

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