Communicate. Collaborate. Integrate.
Evolve IP’s Gartner-noted unified communications solution provides enterprises with crystal clear voice services, award-winning business collaboration tools like video, chat, web conferencing, and screen sharing, and best-of-breed handsets and soft phones. Perhaps most importantly all of these features work seamlessly with the business applications your business already uses today.
Customization
Evolve IP’s cloud phone system integrates beautifully with the world’s top SaaS applications like Gmail, Salesforce.com and Skype. However, where we truly differentiate ourselves is in our willingness and ability to work with clients on their unique requirements, like developing custom integrations and call flows and understanding and deploying flawless solutions in unique networking situations.
Built on a Blue-chip Backbone
Evolve IP’s solution is built on top of blue-chip providers like Cisco and Broadsoft ensuring uptime, scalability, and geographic failover that’s simply unavailable and unreliable on open source platforms. So, how does that translate to actual numbers? Since we deployed our first client over a decade ago we have had 100% core platform availability, 85 million users around the globe leverage Broadsoft for their calls every day and there are no limits to the number of users on a PBX instance regardless of where you are in the world.
Unparalleled Reliability
Over the last decade Evolve IP has built one of the world’s most robust data and voice networks leveraging multiple Tier 1 carriers across the globe with additional options for VPN, SD-WAN and private connectivity. The result is a resilient, fully-meshed redundant network that provides true peace of mind. This resiliency, coupled with your PBX in the cloud, drives true mobility meaning that should an issue ever occur at one of your locations customers can reach you wherever you are, on the device of your choice.
Cloud Phone Systems – A Few Key Benefits
The right communications strategy can transform your business
Simplicity
When an on-premises phone system goes down the fingers start pointing. It seems that no-one, not the PBX vendor, the carrier, the ISP or network integrator will take responsibility. With Evolve IP everything is under one reliable roof. If you ever have a concern there’s just one number to call for rapid resolution.
Economics
Lower your TCO and eliminate annoying service fees! Finances become more predictable with a cloud OPEX model, massive CAPEX expenses are eliminated, and maintenance contracts go away. Gain better value with more features and advanced business collaboration tools.
Control
With an Evolve IP phone system Moves, Adds and Changes (MACs) are no longer time-consuming or costly aggravations. Our award-winning web-based portal lets authorized managers quickly configure users, schedules and notifications anywhere in the world with a few simple clicks.
Mobility
Link cell phones to office phones and transfer calls seamlessly between them … all while maintaining the office phone number. UC applications enable users to see co-workers’ status (available, on a call, in a meeting, etc.), and if available, chat with them via IM and more. Windows, MAC, IOS and Android compatibility.
No Borders
Businesses can expand and grow across the globe quickly and seamlessly – there are no limitations on which countries work with Evolve IP’s solution. Enterprises gain in-country unlimited usage, local phone numbers, free in-network calling, and a cost-effective, consistent international rate plan across all locations.
Satisfaction
Client satisfaction is a core Evolve IP value and our latest score was 95%! How did we achieve that? We provide businesses with dedicated resources for their entire client experience – from design to deployment to support. Our highly trained and certified support professionals are there for you 24×7.
Enterprise Features
Key features you need to expand your business
Unified Collaboration Tools
The handset is no longer the only way businesses communicate. To stay competitive enterprises must be able to communicate instantly and collaborate seamlessly. Evolve IP’s award-winning business collaboration tools connect users via multiple channels and then collaborate with sophisticated tools like video calling, screen sharing, web conferencing and more.
Unified Messaging
The days of going to multiple locations to get messages is officially over. Unified messaging delivers multiple types of messages, like voice mail, email and fax, to a single email inbox simplifying life for your users and making your business more efficient. Voicemail transcriptions are also easily read and played from your phone or computing device.
Phones and Accessories
Bring your current phones to the cloud! With over a decade designing and deploying cloud phone systems we have developed the unique ability to integrate a variety of handset manufacturers with our hosted PBX. And, for businesses that are looking to upgrade to the latest technologies, Evolve IP has established relationships with the world’s leading providers of handsets and accessories including Polycom and Yealink.
Business Continuity / Disaster Recovery
Regardless of the conditions at your local office your cloud phone system and business collaboration tools will continue work for you in the Evolve IP cloud. In fact, since inception, our core platform has had 100% uptime! How did we do that? In addition to our geographically redundant global data centers, located in the top facilities in the world like SWITCH, we also have designed the industry’s best, most-resilient network. Over the last decade Evolve IP has built one of the world’s most robust data and voice networks leveraging multiple Tier 1 carriers across the globe with additional options for VPN, SD-WAN and private connectivity. The result is a resilient, fully-meshed redundant network that provides true peace of mind.
