Evolve IP’s Contact Center Datasheet
The recent health crisis has forced contact centers to quickly spin up patchwork, work-from-home solutions, or dramatically alter their physical contact center footprint.
The Evolve Contact Suite’s advanced features provides contact center leaders with powerful real-time visbility and rich operational insights giving them the flexibility to work, hire and manage their agents from anywhere.
Evolve Contact Suite is a fully unified omnichannel contact center solution that integrates with PBX & Microsoft Teams to deliver superior customer experience and enterprise-grade business continuity. Evolve IP’s redundant, compliant cloud-based architecture allows customers to interact across any communication channel & enables agents to work from anywhere.