The Evolve Contact Suite
The Evolve Contact Suite’s advanced features provide contact center leaders with powerful real-time control and visibility of their agents along with rich operational insights. From quality management to customer surveys to CRM integration to business intelligence, the solution offers tools that streamline agent interactions and enhance customer experience.
Evolve IP’s multi-channel contact center provides organizations with a sophisticated, cloud-based service that delivers real business value. Leverage Evolve IP’s redundant and compliant cloud architecture for enterprise-grade business continuity while enabling your customers to interact across any communication channel with agents operating from anywhere.