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Virtual Desktop Software: The Pros and Cons

Pros Cons Virtual Desktop
May 14, 2019 / Evolve IP

Research decision making online and your search engine will shoot back pages of articles on how to reduce the number of choices we make, why we struggle with decisions, and decision fatigue. To save you some of the brain power you might expend considering a virtual desktop software solution, this article provides an overview with pros and cons too.

 

What is Virtual Desktop Software?

Desktop virtualization, and workspaces, are on the rise globally. Secure and affordable, virtual desktop software provides users access to their individual desktops separate from the actual personal computer. Users no longer need to be at their physical desktop computers to access their applications, folders, widgets, and toolbars. The software virtualizes the user’s unique desktop environment at any workstation or computing device while all the data and applications are stored on a central server.

Virtual desktop software is seen in virtual desktop infrastructure (VDI) or solutions Desktop as a Service (DaaS) solutions. While the VDI is deployed on-premises, the DaaS solution is fully outsourced. Before comparing the two, let’s first outline the benefits of virtualization overall.

 

Advantages to Virtual Desktop Software

Mobility is a big advantage that virtual desktops offer the current business environment. The virtual workforce is expanding, and even your office denizens want to be able to access their desktops when away from their desks. With virtualization, all users can experience business as usual with their desktop at the ready, whenever they want, wherever they are, as long as there is an Internet connection. Mobile workers will comprise nearly three-quarters of the total U.S. workforce by 2020. — IDC

A virtual solution easily supports a business with a Bring Your Own Device (BYOD) culture. Your users can access a secure, consistent computer infrastructure from their smartphones, tablets, laptops and other mobile devices.

Virtual desktop software makes upgrading operating systems easier. If you’re a Windows 7 user looking at end of support in January 2020, you’re going to have to migrate your data to ensure cybersecurity. As virtualization is a software-based solution, your organization can upgrade more easily and also quickly scale up or down for seasonal peaks and valleys in your staffing or other business needs.

The financial advantages of virtual desktop software can’t be overlooked either. Rather than relying on maintenance-heavy and costly physical desktop computers, the business can support its users with virtual desktops. In the face of tighter IT budgets, this solution also provides a consistent budget line item to plan around.

There’s also greater peace of mind with cloud-based virtual desktops. This solution offers improved data security as remote or contract workers are accessing their desktops via centrally managed cloud-hosted desktops. Thus, they are granted access to the corporate network but the business needn’t worry about the loss or theft of sensitive data (as it is not stored locally).

Additionally, your organization gains access to a disaster recovery solution. Cloud-based virtual desktops can be implemented easily and rapidly outside of the disaster area to mitigate impacts on end users and your business.

Comparing DaaS Solutions

This virtual desktop or DaaS comparison guide is designed for those who are looking into hosted virtual desktops or desktops as a service (DaaS). It also compares the technology to Evolve IP’s Workspaces solution.

Possible Pitfalls

A virtual desktop infrastructure (VDI) is a promising alternative for many businesses. At the same time, as it is implemented on-premises, your business continues to bear the brunt of the costs. Your IT team is also in charge of the complexity of the infrastructure and must continue to monitor, maintain, and upgrade the VDI (in addition to all their other tasks).

That’s why, ultimately, we recommend cloud-based virtual desktop software. A DaaS offers you all of the advantages of virtualization, but lets you hand over the hard work to your external partner. You’ll be signing a Service Level Agreement (SLA) with your provider to secure your network and support your users.

Research shows that having more choices hurts our motivation to decide. This article does you the favor of pointing your business in a specific direction. You’re welcome!

Turn to an expert to smoothly integrate virtual desktop software into your business environment. Evolve IP’s combination of security, stability, and scalability have exceeded the expectations of clients across industries. Contact our experts today to schedule a consultation.

Categories: Virtualization Work Anywhere Workspaces
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At Evolve IP we have a dedicated compliance and security practice and work with two of the world’s top 3rd-party compliance auditors, Grant Thornton and Ernst & Young, to enable customers to extend their compliance to our fully audited cloud. This focus allows us to deliver the documentation and assurances that other’s simply cannot including HIPAA / HITRUST, PCI-DSS (all 12 sections), SOC 2/3 and more. The Compliance CloudTM includes true client isolation, encryption in transit and at rest, private VLANs, firewalls and dozens of other security measures.

 
 
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Our analyst-acclaimed solutions are built on a world-class, compliant architecture that leverages the blue-chip technologies organizations already know and trust.

Gartner

We deploy best-of-breed solutions including: Disaster Recovery, Contact Center, Unified Communications, DaaS, IaaS. Our services are analyst-acclaimed, vendor-validated, client recommended and award-winning.

HITRUST

Evolve IP is proud to have achieved the honor of being HITRUST CSF certified! Certification to the HITRUST Common Security Framework (CSF) affirms that all of Evolve IP’s cloud computing and cloud communications services adhere to the strictest security standards for electronic protected health information (PHI). The HITRUST security standard was developed by and for the healthcare industry as a means of going above and beyond the compliance requirements of HIPAA.

The HITRUST Common Security Framework (CSF) was developed to address the multitude of security, privacy and regulatory challenges facing healthcare organizations. The HITRUST CSF was developed by healthcare and IT professionals to provide an efficient and prescriptive framework for managing the security requirements inherent in HIPAA. HITRUST CSF rationalizes healthcare-relevant regulations and standards into a single overarching security framework. An important part of the “What is HITRUST” answer is understanding that the CSF is risk-based and compliance-based so that organizations can tailor the security control baselines and vendor management programs that they follow based on their specific organization type, size, systems, and regulatory requirements.

HIPPA

The Privacy regulations of the U.S. Health Insurance Portability and Accountability Act (HIPAA) require health care providers, organizations, and their business associates, develop and follow procedures that ensure the confidentiality and security of protected health information (PHI) when it is transferred, received, handled, or shared. This applies to all forms of PHI — paper, oral, and electronic, etc. Those who fail to adhere to HIPAA can suffer from huge fines climbing into the millions of dollars for major violations.

The Compliance Cloud™ fully enables covered entities and their business associates subject to HIPAA regulations to leverage a secure environment to process, maintain, and store protected health Information (PHI) featuring among other controls.

SSAW 16 Service Organization Control II (SOC 2)

Evolve IP has received an SSAE 16 SOC 2 Type II report on our internal controls relating to how we assess and address the potential risks associated with the security, availability, and confidentiality of not only the cloud-based services that we provide, but also our physical and logical infrastructure. Evolve IP utilizes the Certified Public Accounting firm of Grant Thornton to perform its annual audit and attestation in accordance with the Statements on Standards for Attestation Engagements No. 16 and the associated Trust Services Principles, as published by the AICPA, to evaluate the effectiveness of Evolve IP’s service organizations controls.

Forbes

While Forbes regularly features coverage and recognition about Evolve IP, they've most recently recognized Evolve IP as being the "Best Cloud Computing Companies And CEOs To Work For In 2017".  They've ranked Evolve IP in the Top 3 just behind Google and Microsoft in the Cloud Infrastructure classification.  (Feb 2017). Forbes  also recently recognizes Evolve IP for bringing Singer Equipment Corporation, a mainstream business based in PA, into the cloud by means of unified communication. (Sept  2017). Last year, Forbes recognized Evolve IP's survey of 1,080 executives citing that the number one reason to go to the cloud is the same reason that it is avoided. (Mar 2016).

Unified Communications Product of the Year

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Inc.

Inc. magazine has recognized Evolve IP in the 34th annual Inc. 500|5000, an exclusive listing of the nation's fastest-growing private companies. The list will be unveiled in the September issue of Inc.

The story of this year's Inc. 5000 is the story of great leadership. In an incredibly competitive business landscape, it takes something extraordinary to take your company to the top," says Inc. President and Editor-In-Chief Eric Schurenberg. "You have to remember that the average company on the Inc. 5000 grew nearly six-fold since 2012. Business owners don't achieve that kind of success by accident.

Payment Card Industry Data Security Standard (PCI DSS)

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CSA STAR

Evolve IP is also a registered and participating member of the CSA Security, Trust & Assurance Registry (STAR). The CSA was formed to encourage transparency of security practices within cloud providers. It is a free, publicly accessible registry that documents the security controls provided by various cloud computing offerings, thereby helping users assess the security of cloud providers they currently use or are considering contracting with. CSA STAR is open to all cloud providers, and allows them to submit assessment reports that document compliance to CSA published best practices. The searchable registry will allow potential cloud customers to review the security practices of providers, accelerating their due diligence and leading to higher quality procurement experiences. CSA STAR represents a major leap forward in industry transparency, encouraging providers to make security capabilities a market differentiator.

Deloitte’s Technology Fast 500TM

Evolve IP has been ranked for the second consecutive year on Deloitte’s Technology Fast 500™, a ranking of the 500 fastest growing technology, media, telecommunications, life sciences and energy tech companies in North America – both public and private. Technology Fast 500 award winners are selected based on percentage fiscal year revenue growth from 2012 to 2015. The list is a veritable Who’s Who of technology that has included tech companies like Google, VMware and Facebook.

Technology Fast 500 provides a ranking of the fastest growing technology, life sciences, and energy the companies – both public and private – in North America. Technology Fast 500 award winners are selected based on percentage fiscal year revenue growth during the period from 2012 – 2016.

Red Herring

Red Herring has named Evolve IP as one of the Top 100 Companies in North America.  Red Herring’s Top 100 recognizes the leading and most promising private companies from around the world. Among the over 20 criteria used to analyze companies for the award, Evolve IP was noted for its financial performance, technological innovation, customer footprint, the DNA of its founders and addressable market.

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Entrepreneur

Evolve IP has been recognized as one of the “Best Entrepreneurial Companies in America” in Entrepreneur magazine’s Entrepreneur360™ Performance Index, a study involving a comprehensive analysis of private companies in America. Based on this study forged by Entrepreneur, Evolve IP is recognized as a company that exemplifies growth, not just in top and bottom line, but in sustainability and the ability to achieve lasting success.

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