Contact Center in the Age of COVID – a 24-Minute Webinar

Join Evolve IP’s Chief Strategy and Innovation Officer, Scott Kinka, as he walks through the current challenges in the CCaaS industry.

Scott Kinka
Chief Strategy and Innovation Officer

Webinar Overview

11/9/2021, 2:00 – 2:30 PM ET

During this 24-minute session, Scott Kinka, Evolve IP’s Chief Strategy and Innovation Officer, will discuss the following:

  • Trends in the CCaaS industry
  • Work from home challenges
  • The “new” contact center and the impact of Covid
  • Evolve IP’s bundled solutions & recognition in Gartner’s 2021 CCaaS Magic Quadrant