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Ransomware in Healthcare

Ransomware in Healthcare
January 21, 2017 / Dave McCrystal

When dealing with mission-critical systems or even individual patient records, data loss and time loss from cyberattacks and ransomware are unacceptable for healthcare firms. Our recent whitepaper “10-minute Guide to Healthcare Ransomware Protection” illustrates how these threats have proliferated in to an industry-wide and world-wide epidemic.

While most companies have implemented some type of formal backup or disaster recovery plan, many in healthcare are regrettably learning too late just how unprepared they are. This is especially true of small and mid-sized businesses (SMBs) with limited IT resources, but even larger enterprises are finding themselves at the mercy of attackers because they aren’t properly protected. As a result —under the pressure of an attack — they are not able to recover their systems without significant cost, anguish, and embarrassment.

Evolve IP is the answer. We are helping healthcare customers stop ransomware attacks today by applying guidance offered by the FBI:

  • Creating frequent offsite backups based on each business’ specific requirements
  • Storing multiple copies of backups in environments with unmatched physical security, power redundancy, and data encryption
  • Isolating the backups from production systems so that they aren’t also compromised by the cyberattack
  • Ensuring that backups can be quickly accessed and recovered in the event of a successful attack or incident

For workloads hosted in our Compliance Cloud, Evolve IP helps customers determine the precise time and location of the infection as well as the degree of data compromise. Then our engineers initiate a three-tiered backup, replication, and recovery solution to recover the original data. For each of our clients that have suffered an attack (commonly through an employee email account), their production environment was restored quickly and accurately. Depending on the level of service selected by the customer, we will recreate the exact conditions that existed 15 minutes prior to a ransomware attack, without any substantial data loss. As a result, restorations that might otherwise take days or weeks to accomplish, can be completed within a matter of minutes. A recent case study example of a ransomware recovery illustrates the full range of capabilities of the Evolve IP.

The customer was completely shut down with more than 30 servers and nearly 10 TB of data encrypted by the hackers. In less than an hour after notifying the Evolve IP response team, a new production environment was established from the backups and the application restoration process had begun.  Evolve IP focuses on helping businesses of all sizes deploy best-of-breed isolated offsite backups like this, leveraging our secure virtual private cloud infrastructure and our world-class managed services team. With datacenters in Valley Forge, Pennsylvania and Las Vegas, Nevada (a Tier IV Gold datacenter that is unique in North America) we offer an unmatched combination of security, geographic diversity, and technical excellence.

Explore our website for more information about our full suite of data backup and business continuity solutions, as well as our other cloud-based computing and communications services, including: Unified Communications as a Service (UCaasS), Desktop as a Service (DaaS), Virtual Desktops (VDI), and Call Centers. Or contact us today to discuss your interests with of our technical advisors.

Categories: Business Continuity & Disaster Recovery
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Clients We Work With

  • Association Resource Group is an award-winning technology consulting and brokerage firm with over 25 years as an industry-leader.

    We have been Evolve DaaS clients for just about 2 years. What execs really need to know is how much productivity DaaS brings to an organization. We have estimated that each employee saves 10 minutes a day in startup and shutdown time. Probably another 5 minutes a day in work from home productivity - i.e. more likely to log in from their home PC than if they had to carry a laptop home every night and no clunky VPN or Citrix session to dissuade them from getting on.

    So, 15 minutes a day, that is 3% of their day back. 3% of an $80,000 a year employee is $2,500.

    DaaS has a 300% return, with no capital at risk. That is what I would tell your execs. Feel free to ask questions.

    Best!

    Steve Murphey, Vice President

  • Based in Northern New England, ClearChoiceMD treats urgent, non-life-threatening medical needs.

    "With Cloud Connect, we have eliminated intermittent phone and internet service drops, increased the reliability of daily business tasks like writing e-prescriptions. We’ve even resolved printing issues. We have zero down time now as a result of connectivity because we’re always up and running.”

    Alex Fuchs, IT Director for CCMD

  • CCI Health & Wellness Services is a group practice, empowering patients to partner with staff for an unparalleled healthcare experience.

    “Usability is one of the most important factors in selecting technology solutions. We needed a solution that our staff could learn quickly and rely upon each day through high call volumes. Evolve IP emerged as best choice and the deployment has been very successful.”

    John Torontow, MD, MPH Chief Operating Officer - CCI Health and Wellness Services

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