Request Information
1.877.459.4347

Request Information

or Call 1.877.459.4347

Cloud-Based Call Centers Improve Enterprisewide Efficiencies

June 12, 2014 / Evolve IP

Anna Papachristos, a contributing writer for 1to1 Media, highlights benefits of the cloud for call centers from Evolve IP and CCNG’s “2014 North American Call Center Survey Paper”

“Cloud technologies continue to grow in popularity, affording brands increased freedom and efficiency at lower costs. For call centers, the cloud now holds particular interest, as many look to relocate their operations in an attempt to reduce spend and increase satisfaction.”

For the full article, please click here: Cloud-Based Call Centers Improve Enterprisewide Efficiencies

To download your own copy of the survey results, click here: Evolve IP and CCNG‘s 2014 North American Call Center Survey Results Paper

Archives

Listening To Needs. Solving Complex Challenges.

Helping enterprise IT focus on business results, not infrastructure

  • One of the nation’s largest and fastest-growing dermatology businesses estimates savings of $6.45 Million over 5 years

    View Case Study

    “Evolve IP’s digital workspaces have allowed us to acquire more practices in a faster and more profitable way. That is resulting in bottom-line cost savings and top-line business benefits.”

    – Jeff Francis, Vice President of IT USDP

  • International Law Firm Drives Communications Reliability Across 60+ Worldwide Locations and Saves Over $300,000 a Year

    View Case Study

    “That’s the type of proposition I like to bring to a Board of Directors. When I can say, ‘we can get everything new, be completely redundant, it can meet all of our needs and oh, by the way, we are going to save over $300,000 a year.’ It makes it easy for me to sell!”

    – Ken Schultz CIO of Ogletree Deakins

  • Financial advisory firm enables employees to Work Anywhere with an integrated platform

    View Case Study

    “The transition has been almost seamless to our folks, working from home full time. My team looks like heroes right now.”

    Ryan Easter, Director of IT and Principal at Johnson Investment Counsel

Simplify and future-proof your technology footprint with Evolve IP

It's nearly impossible to stay on top of every change in technology. Partner with Evolve IP and gain the combined experience of hundreds of technologists, all acting as an extension of your IT team. Helping you do more with less.

close

Contact Us

or Call 1.877.459.4347