Request Information
1.877.459.4347

Request Information

or Call 1.877.459.4347

Cloud Call Center Week in Review Features Evolve IP

August 30, 2014 / Evolve IP

Cloud Contact Center news by Casey Houser this week showed the support of several U.S. cities for their corporate and emergency call centers.

“Call centers that do continue to exist are apparently benefiting from cloud services. A recent report from Evolve IP shows that the barriers to cloud entry are dropping and that more IT managers and business executives are showing support of the cloud. Many even indicate that they are “cloud believers.” Even those who indicated that they are non-believers showed that they are often part of companies that utilize at least one cloud-based service as part of their operations. This is in line with the MarketsandMarkets report that predicts a compound annual growth rate of 21.3 percent within the cloud-based contact center market between 2014 and 2019. If that prediction holds true, the market will rise from a current value of $4.15 billion to $10.9 billion in five years.”

For the full article please click here: Cloud Call Center Week in Review

To download your own copy of the Cloud of Dreams survey and infographic please click here: Cloud of Dreams Survey

Listening To Needs. Solving Complex Challenges.

Helping enterprise IT focus on business results, not infrastructure

  • One of the nation’s largest and fastest-growing dermatology businesses estimates savings of $6.45 Million over 5 years

    View Case Study

    “Evolve IP’s digital workspaces have allowed us to acquire more practices in a faster and more profitable way. That is resulting in bottom-line cost savings and top-line business benefits.”

    – Jeff Francis, Vice President of IT USDP

  • International Law Firm Drives Communications Reliability Across 60+ Worldwide Locations and Saves Over $300,000 a Year

    View Case Study

    “That’s the type of proposition I like to bring to a Board of Directors. When I can say, ‘we can get everything new, be completely redundant, it can meet all of our needs and oh, by the way, we are going to save over $300,000 a year.’ It makes it easy for me to sell!”

    – Ken Schultz CIO of Ogletree Deakins

  • Financial advisory firm enables employees to Work Anywhere with integrated platform

    View Case Study

    “The transition has been almost seamless to our folks, working from home full time. My team looks like heroes right now.”

    Ryan Easter, Director of IT and Principal at Johnson Investment Counsel

Simplify and future-proof your technology footprint with Evolve IP

It's nearly impossible to stay on top of every technology change. Partner with Evolve IP and gain the combined experience of hundreds of technologists, all acting as an extension of your IT team. Helping you do more with less.

close

Contact Us

or Call 1.877.459.4347