Leading Mobility Technology Provider Chooses Evolve IP’s Award-Winning IP Phone System and Cloud Call Center
Today Evolve IP, The Cloud Services CompanyTM, announced that Futura Mobility, a global provider of mobile technology solutions, has selected Evolve IP’s unified communications solution and cloud contact center. Futura Mobility chose Evolve IP’s award-winning service to better enable mobile communications for its workforce and provide the business with disaster avoidance and business continuity.
One of the nation’s fastest growing cloud service companies, Evolve IP provides organizations with a unified option for cloud services with its Evolve IP OneCloudTM solution. Today, more than 60,000 users in the US and globally depend daily on Evolve IP for virtual data centers /servers, virtual desktops, unified communications, disaster recovery, contact centers, and more.
By moving to Evolve IP’s IP phone system in the cloud, Futura Mobility now has immediate access to advanced communications capabilities including, among others: follow-me and unified messaging. Also, with just a few clicks through Evolve IP’s proprietary OSSmosisTM Web portal, Futura Mobility also has the ability to easily control all aspects of the organization’s unified communications features including moves, adds and changes. The OSSmosis Web portal also provides Futura’s call center team with dashboards and new levels of reporting that help them better analyze their business.
“Using the inherent disaster avoidance capabilities provided by Evolve IP’s award-winning, unified cloud platform we have significantly improved business communications with our customer base; we can reach them anytime, anywhere, regardless of the conditions of our home office,” said Gerald Francesco, Sr. Director of Support Services of Futura Services Inc. “As a provider of mobility services we really like features that free our associates from their desks. We also appreciate the geographic redundancy and global capabilities from Evolve IP that gives us the reliability, scalability and ability to service our growing customer base.”
“We’re very pleased to be providing advanced unified communications for Futura Mobility,” says Tim Allen, Chief Sales Officer of Evolve IP. “As a provider of mobility technologies Futura understands the importance of having an agile workforce. As a leading analyst noted, our ‘best-of-breed’ unified communications services not only enable associate mobility, they provide built-in business continuity and award-winning management tools.”